Update bot: Nieuwe pagina aangemaakt met ' {{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|1|ComplaintPerception-v1.0(2026-1EN)}} ==General information== Name: '''nl.zorg.ComplaintPerception''' link=Klachtbeleving-v1.0(2026-1NL)
Version: '''1.0'''
HCIM Status:Final
Release: '…'

2026-04-18T16:31:11Z

Nieuwe pagina aangemaakt met ' {{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|1|ComplaintPerception-v1.0(2026-1EN)}}  ==General information== Name: '''nl.zorg.ComplaintPerception''' link=Klachtbeleving-v1.0(2026-1NL) Version: '''1.0''' HCIM Status:Final Release: '…'

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{{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|1|ComplaintPerception-v1.0(2026-1EN)}}

==General information==
Name: '''nl.zorg.ComplaintPerception''' [[Bestand:NL.png|link=Klachtbeleving-v1.0(2026-1NL)]] 
Version: '''1.0''' 
HCIM Status:Final 
Release: '''2026-1''' 
Release status: Prepublished 
Release date: 17-04-2026

{{ErrataEN|2026-1|{{PAGENAME}}}}

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<div style="text-align: right; direction: ltr; margin-left: 1em;" >[[Bestand: Back 16.png| link= HCIM_Release_2026-1(EN)]] [[HCIM_Release_2026-1(EN) |Back to HCIM list ]]</div>

==Metadata==
{| class="wikitable" style="font-size:90%; width: 750px"
|-
|style="width:250px; "|DCM::CoderList||Projectgroep VIPP GGZ
|-
|style="width:250px; "|DCM::ContactInformation.Address||*
|-
|style="width:250px; "|DCM::ContactInformation.Name||*
|-
|style="width:250px; "|DCM::ContactInformation.Telecom||*
|-
|style="width:250px; "|DCM::ContentAuthorList||Projectgroep VIPP GGZ
|-
|style="width:250px; "|DCM::CreationDate||30-3-2022
|-
|style="width:250px; "|DCM::DeprecatedDate||
|-
|style="width:250px; "|DCM::DescriptionLanguage||nl
|-
|style="width:250px; "|DCM::EndorsingAuthority.Address||
|-
|style="width:250px; "|DCM::EndorsingAuthority.Name||*
|-
|style="width:250px; "|DCM::EndorsingAuthority.Telecom||
|-
|style="width:250px; "|DCM::Id||2.16.840.1.113883.2.4.3.11.60.40.3.16.3
|-
|style="width:250px; "|DCM::KeywordList||
|-
|style="width:250px; "|DCM::LifecycleStatus||Final
|-
|style="width:250px; "|DCM::ModelerList||Projectgroep VIPP GGZ
|-
|style="width:250px; "|DCM::Name||nl.zorg.Klachtbeleving
|-
|style="width:250px; "|DCM::PublicationDate||17-04-2026
|-
|style="width:250px; "|DCM::PublicationStatus||Prepublished
|-
|style="width:250px; "|DCM::ReviewerList||
|-
|style="width:250px; "|DCM::RevisionDate||
|-
|style="width:250px; "|DCM::Supersedes||*
|-
|style="width:250px; "|DCM::Version||1.0
|-
|style="width:250px; "|HCIM::PublicationLanguage||EN
|}

==Revision History==
<div class="mw-collapsible mw-collapsed">
'' Only available in Dutch''

Publicatieversie 1.0 (10-06-2022).
</div>

==Concept==
The articulation by the patient himself or his contact person of the complaints and obstacles that the patient encounters. The experience can be expressed, for example, in the form of problems experienced or experienced, an issue in which the patient has become involved or experienced difficulties or obstacles.

==Purpose==
The aim is to get insight into the patient's concerns and how he experiences the problem/complaint, in order to see whether this can be changed with support from healthcare.

==Information Model==
 
<imagemap> Bestand:ComplaintPerception-v1.0Model(2026-1EN).png | center
rect 637 242 727 312 [[ContactPerson-v5.0(2026-1EN)]]
rect 637 119 727 189 [[Patient-v4.3(2026-1EN)]]
rect 457 161 547 231 [[#2622]]
rect 181 161 271 231 [[#2627]]
rect 325 43 415 113 [[#2626]]
rect 325 161 415 231 [[#2623]]
desc none
</imagemap>
 
{| border= "1" width="1500px" style = "font-size: 9.5pt; border: solid 1px silver; border-collapse:collapse;" cellpadding = "3px" cellspacing ="0px"
|-style="background-color: #1F497D; color: white; font-weight: bold; font-variant: small-caps; "
|style="width:30px;"|Type||style="width:100px;"|Id||colspan="6 " style="width:140px;"|Concept||Card.||style="width: 600px;"|Definition||style="width:200px;"|DefinitionCode||style="width:200px;"|Reference
|-style="vertical-align:top; background-color: #E3E3E3; "
|style = "text-align:center" |[[Bestand: block.png| 20px | link=]]
||NL-CM:16.3.1
|colspan ="6" style ="padding-left: 0px"|[[Bestand: arrowdown.png | 10px | link=]]ComplaintPerception
|
|Root concept of the ComplaintPerception information model.This root concept contains all data elements of the ComplaintPerception information model.
|
|
|-style="vertical-align:top; background-color: transparent; "
|style = "text-align:center" |[[Bestand: TS.png| 16px | link=]]
||NL-CM:16.3.4
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: 1px dotted silver;" |
|colspan ="5" style ="padding-left: 0px"|[[Bestand: arrowright.png | 10px | link=]]StartDate
|1
|Date on which the complaint experience started.
|
|
|-style="vertical-align:top; background-color: transparent; "
|style = "text-align:center" |[[Bestand: ST.png| 16px | link=]]
||NL-CM:16.3.2
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: 1px dotted silver;" |
|colspan ="5" style ="padding-left: 0px"|[[Bestand: arrowright.png | 10px | link=]]ComplaintPerceptionQuestion
|1
|The description of the experienced complaints and obstacles.
|
{|
|-
|[https://terminologie.nictiz.nl/art-decor/snomed-ct?conceptId=418799008 418799008] Finding reported by subject or history provider
|}
|
|-style="vertical-align:top; background-color: #E8D7BE; "
|style = "text-align:center" |[[Bestand: folder.png| 16px | link=]]
||NL-CM:16.3.6
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: 1px dotted silver;" |
|colspan ="5" style ="padding-left: 0px"|[[Bestand: arrowdown.png | 10px | link=]]CareRecipients
|1
|Container of the CareRecipients concept.This container contains all data elements of the CareRecipients concept.
|
|
|-style="vertical-align:top; background-color: transparent; "
|style = "text-align:center" |[[Bestand: Verwijzing.png| 20px | link=]]
||NL-CM:16.3.3
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: none;" |
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: 1px dotted silver;" |
|colspan ="4" style ="padding-left: 0px"|[[Bestand: arrowright.png | 10px | link=]]Patient
|(0..1)
|The patient as feeder of the complaint perception
|
{|
|-
|[https://terminologie.nictiz.nl/art-decor/snomed-ct?conceptId=116154003 116154003] Patient
|}
|
{|
|-
|[[Bestand: block.png | link=Patient-v4.3(2026-1EN)]]||[[Patient-v4.3(2026-1EN) |Patient]]
|}
|-style="vertical-align:top; background-color: transparent; "
|style = "text-align:center" |[[Bestand: Verwijzing.png| 20px | link=]]
||NL-CM:16.3.5
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: none;" |
|style = "width: 7px; padding-left: 0px; padding-right: 0px; border-left: none; border-right: 1px dotted silver;" |
|colspan ="4" style ="padding-left: 0px"|[[Bestand: arrowright.png | 10px | link=]]Representative::ContactPerson
|(0..1)
|Person who represents the patient in health care matters and who indicates the complaint experience.
|
{|
|-
|[https://terminologie.nictiz.nl/art-decor/snomed-ct?conceptId=70862002 70862002] Contact person
|}
|
{|
|-
|[[Bestand: block.png | link=ContactPerson-v5.0(2026-1EN)]]||[[ContactPerson-v5.0(2026-1EN) |ContactPerson]]
|}
|}
Columns Concept and DefinitionCode: hover over the values for more information 
For explanation of the symbols, please see the legend page [[Bestand:list2.png|link=Legend]]

==Example Instances==
''Only available in Dutch''

{|class="wikitable" width="590px" style= "font-size: 9.5pt;"
|-style=vertical-align:top;
|colspan="2" style="background-color: #1F497D; width: 100%; "|KlachtBelevingVraag
|-style=vertical-align:top;
| style="width: 30%; "|StartDatum
| style="width: 70%; "|01-06-2022
|-style=vertical-align:top;
|colspan="2" style="background-color: #BFBFBF; width: 100%; "|Zorgvrager
|-style=vertical-align:top;
| style="width: 30%; "|Identificatienummer
| style="width: 70%; "|01999933
|-style=vertical-align:top;
| style="width: 30%; "|Initialen
| style="width: 70%; "|G.L.
|-style=vertical-align:top;
| style="width: 30%; "|Geslachtsnaam
| style="width: 70%; "|Pietersen
|-style=vertical-align:top;
| style="width: 30%; "|ZorgverlenersRol
| style="width: 70%; "|Psychiater
|-style=vertical-align:top;
|colspan="2" style="background-color: #4F81BD; width: 100%; "|
|-style=vertical-align:top;
| style="width: 30%; "|KlachtBelevingVraag
| style="width: 70%; "|Ik voel me belemmerd in mijn dagelijks leven want durf niet meer naar buiten want ik ben bang dat ik in te drukke situaties kom en in paniek raak.
|}

==This information model in other releases==

{{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|2|2026-1}}

==Information model references==
====This information model refers to====
*[[ContactPerson-v5.0(2026-1EN)|ContactPerson-v5.0]]
*[[Patient-v4.3(2026-1EN)|Patient-v4.3]]
====This information model is used in====
:--
==Technical specifications in HL7v3 CDA and HL7 FHIR==
To exchange information based on health and care information models, additional, more technical specifications are required. 
Not every environment can handle the same technical specifications. For this reason, there are several types of technical specifications:
<ul>
<li>HL7® version 3 CDA compatible specifications, available through the Nictiz ART-DECOR® environment {{ArtDecorLinks|2026-1|16.3}}</li>
<li>HL7® FHIR® compatible specifications, available through the Nictiz environment on the Simplifier FHIR {{SimplefierLinks|2026-1|Klachtbeleving}}</li>
</ul>
==Downloads==
This information model is also available as [[Media:nl.zorg.ComplaintPerception-v1.0(2026-1EN).pdf|pdf file]] [[File:PDF.png|link=]] or as [[Media:nl.zorg.ComplaintPerception-v1.0(2026-1EN).xlsx|spreadsheet]] [[File:xlsx.png|link=]]
==About this information==
The information in this wikipage is based on prerelease 2026-1 
SNOMED CT and LOINC codes are based on:
<ul>
<li>SNOMED Clinical Terms versie: 20260331 [R] (maart 2026-editie)</li>
<li>LOINC version 2.81</li>
</ul>
Conditions for use are located on the mainpage [[Bestand:list2.png|link=HCIM_Mainpage]] 
This page is generated on 18/04/2026 18:12:32 with ZibExtraction v. 10.0.9604.31200 
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<div style="text-align: right; direction: ltr; margin-left: 1em;" >[[Bestand: Back 16.png| link= HCIM_Release_2026-1(EN)]] [[HCIM_Release_2026-1(EN) |Back to HCIM list ]]</div>

ComplaintPerception-v1.0(2026-1EN) - Bewerkingsoverzicht

Update bot: Nieuwe pagina aangemaakt met ' {{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|1|ComplaintPerception-v1.0(2026-1EN)}} ==General information== Name: '''nl.zorg.ComplaintPerception''' link=Klachtbeleving-v1.0(2026-1NL) Version: '''1.0''' HCIM Status:Final Release: '…'

Update bot: Nieuwe pagina aangemaakt met ' {{Versions-2.16.840.1.113883.2.4.3.11.60.40.3.16.3(EN)|1|ComplaintPerception-v1.0(2026-1EN)}} ==General information== Name: '''nl.zorg.ComplaintPerception''' link=Klachtbeleving-v1.0(2026-1NL)
Version: '''1.0'''
HCIM Status:Final
Release: '…'